For Payment Service, users are required to submit the payment service via the platform, ADAM. Login to your ADAM account here for the submission.
You may refer to this guide for submission of the Payment Service. Kindly ensure these documents and information are ready before submission:
Note : Your payment service form will be CC’ed to the Payee Vendor PIC email filled
To make changes, click “>”.
To submit, click “Submit Payment Service” and confirm your submission
Upon submitted, an email will be sent to requestor and the Vendor PIC.
Supplycart will proceed with preparing quotation for your Purchase Order issuance.
Note : The rest of the details will be prefilled except ‘Supporting Documents’ and ‘Amount to Pay Vendor’
Note : You are only allowed to cancel submission under ’Pending PO’ status
Confirm your payment service cancellation.
Cancellation email will be sent to requestor and the Vendor PIC Email you have submitted.
Your submission is now cancelled.
You would receive an automated email where you are able to download the quotation.
Access Payment Service by clicking ‘Payment Service> My Payment’
You would be able to see list of payment service previously submitted.
Click to view the payment service submitted.
Vendor and requestor would receive an email informing payment about to be made.
If the revised amount is LOWER than amount paid:
Requesters is required to initiate refund request from vendor. Upon receipt of refund, a Credit Note will be issued by Supplycart for the refunded amount.
Should the vendor invoice be addressed to Supplycart ?
No, the vendor billing documents must be addressed to the requester’s company.
Can Supplycart split deposit and balance payment ?
Supplycart can make multiple payments on a single vendor’s bill. Your payment service submission must be separate based on agreed payment amount to the vendor.
For subsequent payments, please inform Supplycart via email to release agreed amount to the vendor. Supplycart’s Invoice will correspond to each payment service submitted.
Can you pay in foreign currency or to overseas vendors ?
Yes, we would calculate the necessary exchange rates based on bank rates together with any additional bank charges. Kindly ensure it is sanctioned and in accordance with your company policy.